Service Delivery / Shipping Policy
Plavaka Yachts & Sailing provides boating and yacht tour services at designated jetty locations. Since we offer service-based experiences, no physical products are shipped.
Order / Booking Processing Time
- Bookings are processed instantly after successful online payment.
- Confirmation details are sent via Email and/or WhatsApp within 5–10 minutes.
Service Delivery Method
- All services are delivered in person at the selected boarding location such as Gateway of India, Mandwa, etc.
- The customer must arrive at the jetty on or before the scheduled reporting time.
Service Delivery Timeline
- The service (yacht/boat ride) is delivered on the selected date and time chosen during booking.
- Duration depends on the package booked.
If We Are Unable to Deliver
In case of weather issues, operational limitations, or safety concerns, the customer may choose:
- Free rescheduling
- Full refund
Customer Responsibilities
- Reach the pickup point on time.
- Carry booking confirmation details.
- Follow all safety instructions during the trip.
Damages or Loss
Any vessel damage caused due to customer negligence will be charged accordingly.
Contact Us
For any questions regarding service or delivery, you can contact us:
Email: plavakayachtsailing@gmail.com
Phone / WhatsApp: +91 932 418 6880